EXTEDO
Application Support Specialist (m/f/d)
Ottobrunn
Home-Office
Docker
Linux
Microsoft Azure
PowerShell
Python
SQL
+2
Your Tasks - as important as our Software:
- Incident & Problem Management in the 1st & 2nd level for our customers
- Identify, understand, analyze, and develop solutions while ensuring a positive customer experience
- Communication and documentation of the measures carried out, as well as expansion of our knowledge database
- Track solutions with internal and external stakeholders
- Perform installations, updates, and configurations on customer systems
- Proactively contribute ideas to make our support services even more valuable to our customers and implement your ideas
- Learn and constantly expand your skills with regard to our EXTEDO products, IT technologies and regulatory know-how
- Work in a cross-functional team and get involved in innovative projects for sustainable process improvement
- You will work closely with our international support and sales teams, as well as product management and software development
Your Profile - as good as our Solutions:
- Technical training/apprenticeship (e.g. IT specialist with a focus on system integration), an academic degree or a comparable qualification
- You already gained professional experience in a similar environment
- You feel right at home, surrounded by IT professionals who use and support web-based and client-based software tools
- You are familiar with Windows Server, Linux and SQL databases
- Ideally, you already have basic knowledge of Docker, Cara platform from Generis, Azure and scripting languages (e.g. Python, Powershell)
- You love to explore problems and develop solutions
- You have a talent for multitasking and a strong ability to prioritize topics
- You are customer-oriented and have strong communication skills
- Very good knowledge of English (spoken and written), German is a plus
Job-Infos
Berufsfelder
Anwendungsentwicklung
System Engineering / Admin
Studienfächer
Informatik
Informationstechnik
Wirtschaftsinformatik
Abschluss
Ausbildung
Bachelor
Master/Diplom
IT-Gehälter
Was kann ich verdienen?
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