Global CRM Solution Architect (m/f/d)

Creating passion: your responsibilities

• Definition of a clear vision for the CRM ecosystem in terms of technology and architecture
• Verification and preparation of requirements and development of development-related solution concepts with a focus on CRM
• Documentation of the system architecture for the global CRM system
• Technical guidance for product owners
• Close collaboration and coordination in a cross-functional team from business and IT
• Ensuring smooth integration of the CRM tool into the LH system landscape with regard to interfaces, as well as technology and security standards

Contributing your strengths: your qualifications

• Successfully completed studies in computer science, business informatics or a comparable degree program or comparable qualifications
• Several years of professional experience in a similar position
• Comprehensive technical expertise in the area of Business Solutions, in particular CRM, as well as in the design of architectures
• Knowledge and experience in the field of requirements engineering, ideally in an agile environment
• High customer and service orientation as well as enthusiasm for digitalization, new technologies and process design
• Very good knowledge of CRM and BI solutions
• Very good written and spoken German and English skills

Our commitment to you: your benefits

A challenging and interesting range of activities awaits you at Liebherr in an internationally successful Group. We offer you a secure job with the social contributions of a modern organisation and pay a performance-based salary.

Profit from these benefits:

• Attractive remuneration and social benefits
• Flexible and hybrid working
• Space for creative working
• Company pension scheme
• Crisis-proof workplace
• Individual development and training opportunities
• Employee benefits & discounts
• Bicycle leasing through salary conversion
• Healthy & regional catering in the company restaurant
• Company health management
• EGYM Wellpass

Das Unternehmen

Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert die standortübergreifenden IT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen.